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My Resume:


THOMAS F. RYAN

574 Robinhood Road                                                                                                                                                         732.371.9636
Brick, New Jersey  08724                                                                                                                                                 tomryan7@att.net


A results-oriented professional with extensive experience in customer relations, seeking to apply this experience as a district representative for a major corporation.  Excellent sales skills includes thorough product knowledge and the ability to convey all pertinent facts to customers, staff, and management.  Demonstrated ability in assessing problem areas and offering recommendations that profitably impact the bottom line.

EMPLOYMENT HISTORY

Werner Automotive - Bedford, NJ                              1991-present
Fleet Sales Manager/Business Manager/Internet Sales Facilitator/Sales & Leasing Consultant

Responsible for direct sales of new/used automobiles to both consumer and commercial clientele.
Maintains consistently high SSI and closing ratios, well above zone average.
Monitors status of in stock and on order inventory.
Responsible for implementing and coordinating on-line sales division.
Built and nurtured relationships with clients by conducting customer need assessments and cost-effective solutions.
Commended by customers for positive attitude and willingness to go beyond the requirements of the job.

Jenewein/Linden VW-Dodge Automotive                         1975-1991
General Manager/Sales Manager

Supervised a staff of 10
Performed management duties, i.e., recruitment, selection, training and motivation, benefits, policies and procedures.
Developed and implemented sales incentives, quotas and goals, as well as maintained and monitored status of inventory in stock
and on order.
Responsible for reviewing all sales documents, i.e., contracts, title transfers, credit approvals.
Increased sales by 10%, and reduced costs by 8%.
Personally responsible for more than 60% of all vehicles sold.

MILITARY EXPERIENCE

United States Air Force

Held a Top Secret Crypto Security Clearance
Honorably discharged with the USAF Commendation Medal, Vietnam Veteran